Privacy policy

BetterFlow (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website www.betterflow.me. By using our site, you agree to the terms outlined below.

1. Information We Collect

We collect both personal and non-personal information when you interact with our store:

Personal Information:
- Name, email address, billing/shipping address, phone number.
- Payment information (processed securely through trusted payment gateways, never stored on our servers).
Non-Personal Information:
- IP address, browser type, device information, and site activity (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Communicate with you about purchases, updates, and promotions.
Improve our website and shopping experience.
Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal data. We only share it with:

Service Providers (e.g., Shopify, payment gateways, shipping partners).
Legal Authorities when required by law or to protect our rights.

4. Cookies & Tracking

We use cookies to improve site functionality, personalize your experience, and analyze site traffic. You can disable cookies in your browser settings, but this may affect site performance.

5. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Opt-out of marketing emails.
Request a copy of the data we hold about you.

To exercise these rights, contact us at info@betterflow.me.

7. Third-Party Services

Our store is hosted on Shopify. Your data may be stored through Shopify’s data storage, databases, and applications. They store your data on secure servers behind a firewall.
See Shopify’s Privacy Policy for more details.